Return Policy
Effective Date: 15-06-2025
We strive to offer customer satisfaction while balancing the nature of digital and affiliate sales.
1. Digital Products & Licenses
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No refunds once a digital product or license key is delivered/downloaded.
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Please read descriptions carefully and contact support before purchase if unsure.
2. Affiliate Products
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All affiliate product purchases are governed by the respective third-party policies.
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We do not process refunds for affiliate products. Contact the seller directly. How ever we do provide assistance on refund process related to products owned by Paul Ponna.
3. Physical Products
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Refunds/replacements allowed only for damaged or defective items.
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You must notify us within 3 days of delivery.
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Product must be returned unused and in original packaging.
4. Cancellations
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Orders for digital products cannot be canceled once processed.
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Physical product orders can be canceled only if not yet shipped.
5. Contact for Refunds
Email: optizordofficial@gmail.com
Phone: +91 8714075018
Processing time for eligible refunds: 5–7 business days.